Marijo Puleo, Ph.D.
Managing Partner, Make Change Positive
www.makechangepositive.com

Marijo Puleo has always found her home in creating positive, motivating change
efforts. She has worked with leaders from a variety of Fortune 100 companies to
create comprehensive and sustaining change programs that directly contribute to
strategy maps and balanced score cards. As an experienced and seasoned
consultant, coach, speaker, facilitator and trainer, she has developed and delivered
change programs and stakeholder strategies for over 1,000,000 employees over the
last 20 years.  She was nominated for NJ Best 50 Women in Business in 2007.  

Marijo completed the Georgetown Leadership Coaching program in December of
2006 and is a certified professional coach.  She is a member of the International
Coaching Federation, and leads the Leadership Coaching special interest group for
ICF where thought leaders present the latest approaches in Leadership Coaching.  
She also has completed continuing education in adult development and other
coaching modalities. In addition to coaching her clients, she works with coaches and
practitioners to strengthen their skills and enhance the overall development of the
coaching profession.  

Over the last several years she managed several enterprise change initiatives to
implement new member-centric processes and culture.  She continued to coach
leaders and client teams to develop the required shift in culture that would support
new strategies and programs.  She worked with America’s largest and oldest
membership association, as well as an international bank with over 23,000
employees spread across 800 locations.  In Dubai/UAE, she coached senior team
leaders as well as designed a comprehensive change program for a health care
organization.  In South Africa, she worked with the consulting team to create a change
roadmap for one of the largest telecom organizations.

Prior to Make Change Positive++, Marijo was the Senior Director for Organization
Development at Carlson Companies. Under her leadership, her team created a
unified Carlson change methodology integrating several key disciplines – change
management, coaching, six sigma, consulting, project management, facilitation, and
communications. Over 50 change practitioners are leveraging the change
methodology to enhance the effectiveness of ongoing enterprise change initiatives,
reduce costs and better meet business objectives.   

Marijo spent six years with Peppers & Rogers Group, where she worked to create
customer strategies and accelerate one-to-one efforts for clients with her global
change management practice. Her team has worked on in-depth strategy, privacy,
and enterprise change management projects with many clients, including Boise
Cascade (now OfficeMax), Anthem Blue Cross Blue Shield, E*TRADE, AstraZeneca,
Amgen, Cabela’s, John Deere, Merial, BMW, and the United States Postal Service.
She conducted over 100 workshops on how to apply the Marketing 1to1/Pepppers and
Rogers Group principles. She has been a keynote speaker for Direct Marketing
Association, Siebel and other organizations, and a contributor for Don Peppers and
Martha Roger’s books on customer strategy.

Marijo started her career at Kraft Foods where she was part of the change
management efforts that merged the Kraft, General Foods and Oscar Mayer
companies. She worked with sales, marketing, and technology teams to create an
information-based culture where customer insights and data analysis produced year
over year increased market share.  She won several awards for program quality and
diversity.

Marijo has a Bachelor of Science degree in Clinical Psychology from Purdue
University. She has a Master’s degree and Ph.D. in Industrial/Organizational
Psychology from DePaul University, where she received the Schmidt Fellowship
Award for academic excellence.  She is currently working on a book about Intuition
and the Science of Intention, incorporating research and other disciplines into
practical suggestions for coaches and other service providers who want to enhance
their own intuition and decision making skills.